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Frequently Asked Questions
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1. How confidential is my data?
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We take data security very seriously. We realize the sensitivity of the situation which is why we have taken steps to ensure a completely confidential process. For more detailed information, read our
Privacy Policy
.
2. How do I let you know about changes to my profile?
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We match opportunities according to the industry and function criteria designated in your profile, which is why it is important to keep your profile up-to-date with your latest career information. The quickest way to ensure that we have the latest information is to give us permission to access your profile through LinkedIn, which you may do through our connection page. If you have not chosen to provide access through LinkedIn, then we encourage you to get in touch with us by email at
contact@spencerstuart.com
to update us on the most recent changes to your CV.
3. What if I forget my username and password?
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You must contact LinkedIn if you become unable to access your profile for any reason. Spencer Stuart does not house your login information and does not have access to your account.
4. Can I discontinue Spencer Stuart’s access to my LinkedIn profile?
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You may amend your LinkedIn profile at any time to withdraw our access to your profile. Doing so will not disqualify you in any way from potential consideration for future recruitment opportunities.
5. How do I keep people from finding out that I’m in contact with an executive recruitment firm like Spencer Stuart?
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Our ability to view your profile will not appear anywhere on the LinkedIn website, so your other connections will not be able to tell that you have given us your permission. Your confidentiality is paramount, and we will never share access to your information, nor will we sell your profile data to any third party.
6. Are there costs associated with registration?
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LinkedIn is a completely free site, and there are no charges associated with creating an account or with permitting us to view your online professional profile.
7. How can my organization retain your services for a search or assessment?
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Please complete the form on our
Request for Services
page. One of our consultants will be in touch to discuss your specific needs.
8. How can I speak directly with a consultant?
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You may be more familiar with recruiters who start with a candidate and then match them to appropriate opportunities. As an executive search firm retained by our clients, we match opportunities to qualified candidates. As a result, a consultant will most likely contact you only if they consider your online profile as a possible match for a new opportunity.
If it is essential that you speak directly with someone in the firm, you may want to consider contacting the Spencer Stuart office nearest to you. Please review our
map
to find the office nearest you.
9. How can I contact Spencer Stuart for help?
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If your issues are with the Spencer Stuart website, or if you have questions about any of the information you find here, you can email us at
webhelp@spencerstuart.com
. Most enquiries are responded to within 48 hours. If you are encountering difficulty with your LinkedIn account, you should contact their support department directly at
http://help.linkedin.com/app/home
.
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